Refund & Cancellation Policy
Last updated: 27 September 2026
All products sold through this website are digital PDF books delivered electronically.
1. Cancellation
Because digital products are delivered electronically, an order generally cannot be cancelled once payment has been successfully completed and the digital product has been made available for delivery.
2. Refunds
Payments for digital books are generally non-refundable once the digital product has been delivered. However, if you have been charged but have not received the purchased book due to a technical or delivery problem, please contact us at:
We will investigate the issue and, where appropriate, provide access to the purchased product or consider an appropriate resolution.
3. Duplicate Payments
If you believe you have been charged more than once for the same purchase, please contact us with your transaction details. We will review the payment and, where a duplicate payment is confirmed, arrange an appropriate resolution.
4. Incorrect Email Address
Please ensure that the email address provided during checkout is correct. If you entered an incorrect email address and have not received your book, contact us as soon as possible so that we can assist with delivery.